Talkora blog

A WhatsApp shared inbox lets multiple teammates read and reply to customer conversations from one dashboard — with history, unread triage, and clear ownership — instead of forwardi…

Meta Cloud API is the official WhatsApp Business channel: BSP onboarding, template-based proactive messaging, and per-conversation Meta fees. Talkora connects your numbers via QR i…

WhatsApp abandoned cart recovery sends a short, personalized reminder after a shopper leaves checkout — ideally within a few hours — with a clear link back to complete the order. T…

Talkora connects Shopify stores to WhatsApp via OAuth: pull orders and customers into the dashboard, send abandoned checkout reminders, and reply from a shared inbox linked by QR. …

AI WhatsApp replies work best when they answer common FAQs in your brand voice and escalate anything unclear to a human agent. Talkora lets you configure an AI persona per WhatsApp…

WhatsApp for agencies means connecting each client brand as its own named session, giving your team shared access, and running support or campaigns without mixing conversations. Ta…

WhatsApp webhooks on Talkora POST JSON to your URL when messages arrive or sessions change. Configure the endpoint in settings, verify a shared secret, respond with 200 quickly, an…

WhatsApp CRM integration links inbound chats to contacts and deals: create or update records when a message arrives, open tickets for unreplied threads, and let agents reply from T…

Safe WhatsApp bulk messaging means: only warm or opt-in contacts, paced sends (Talkora defaults to 20 messages per day and 2 per minute per number), personalized copy, and a shared…

To set up WhatsApp Business via QR: open Talkora, add a session, scan the QR from WhatsApp → Linked devices on your phone, wait for connected status. Your phone stays primary; Talk…

A WhatsApp customer support playbook defines response targets (e.g. first reply under 15 minutes), tone rules, escalation owners, and when to move from chat to call or ticket. Talk…

WhatsApp SLA alerts monitor unreplied inbound messages and notify a manager when wait time exceeds your threshold (e.g. 30 minutes). Talkora's rule engine sends the alert to the ma…

A multi WhatsApp number dashboard lets you connect up to 10 named sessions (numbers) via QR, each with live status, shared team access, cross-session unread triage ("Who's Waiting"…